Samsung has expanded its repair services for Galaxy devices in the US, allowing users to get their devices repaired at Batteries Plus locations even if they are still under warranty. Previously, Batteries Plus was only authorized to repair devices that had passed their warranty period. However, with the new service expansion, Batteries Plus is now positioned as an Authorized Service Center and can perform repairs on even the most complicated phones, such as the Galaxy Z Fold series. This move is aimed at providing convenient, fast, and high-quality repair options to more Galaxy owners across the country. With certified technicians and in-person repairs available at select Batteries Plus locations, users can expect prompt and reliable service. The expansion of this service will begin in the fall, with more locations to be added in the future.
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Introduction
Samsung Galaxy users now have the option to get their devices repaired at Batteries Plus under warranty. This expansion of services allows Batteries Plus to be positioned as an Authorized Service Center, offering convenient and fast repair options for Galaxy users across the country.
Background
Batteries Plus was introduced by Samsung as an Independent Service Provider for the Galaxy repair program in 2018. This partnership allowed Galaxy users in the US to have their devices repaired at Batteries Plus locations even after the warranty period had expired. However, with the recent changes, Batteries Plus can now repair devices that are still under warranty.
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Change in Repair Program
Samsung’s decision to include Batteries Plus as an Authorized Service Center for repairing devices under warranty is a significant change in the repair program. This means that Galaxy users can now rely on Batteries Plus for quality repairs and assistance, enhancing their overall experience.
Expansion of Services
With the inclusion of Batteries Plus as an Authorized Service Center, Samsung has increased the capabilities of these locations. Batteries Plus is now equipped to handle complicated phones such as the Galaxy Z Fold series. This expansion ensures that Galaxy users have access to specialized repairs for their sophisticated devices.
Authorized Service Center
Being an Authorized Service Center is crucial for Batteries Plus. This designation signifies that Samsung has recognized the expertise and reliability of Batteries Plus in providing repair services for Galaxy devices. Users can have peace of mind knowing that their devices are being handled by professionals authorized by Samsung.
Repairing Complex Phones
Repairing foldable devices like the Galaxy Z Fold series presents unique challenges due to their intricate design. However, Batteries Plus is up to the task. With in-house technicians who specialize in these types of repairs, Batteries Plus can tackle complex issues and restore functionality to Galaxy devices with ease.
In-Person Repairs
One of the advantages of choosing Batteries Plus for repairs is the option for in-person service. Galaxy users can visit a Batteries Plus location and have their device repaired on the same day in some cases. This eliminates the need for shipping the device and waiting for it to be returned, providing a more convenient and efficient repair experience.
Certified Technicians
Each Batteries Plus location is staffed with certified technicians who have undergone extensive training. These technicians possess the expertise and knowledge required to carry out additional repairs beyond the norm. Having certified technicians ensures that Galaxy devices receive the highest level of care and attention during the repair process.
Convenient and Fast Repair Options
Samsung’s partnership with Batteries Plus aims to make repair options more accessible and convenient for Galaxy users across the country. By expanding the services available at Batteries Plus locations, Samsung is committed to providing fast and high-quality repairs to its customers. This ensures that users can have their devices fixed promptly and get back to their daily routines without unnecessary delays.
Booking Appointments
To streamline the repair process, users can book appointments for their Galaxy device repairs on the Batteries Plus website. This allows them to schedule a time that is convenient for them and reduces wait times at the repair center. The appointment-based system further enhances the overall customer experience, ensuring a smooth and efficient repair service.
Future Expansion
Samsung and Batteries Plus have plans to add more locations in the future, increasing the availability of repair services for Galaxy users across the country. This expansion demonstrates Samsung’s commitment to providing a comprehensive network of authorized repair centers to cater to the needs of its customers in a more accessible and convenient manner.
In conclusion, Samsung Galaxy users can now rely on Batteries Plus as an Authorized Service Center for repairs under warranty. This expansion of services not only enhances the convenience and accessibility of repair options but also ensures that certified technicians with specialized expertise are available to handle even the most complex repairs. With the commitment to fast and high-quality service, Samsung continues to prioritize the satisfaction and experience of its Galaxy users.
